PRIVACY POLICY

Operated by YoMo Castellano LLC
Effective Date: January 1, 2025

Your privacy matters. This Privacy Policy explains how www.hairlossbonita.com (“Site,” “we,” “us,” or “our”) collects, uses, stores, and protects your personal information. By using this Site, you agree to the practices described below. If you do not agree with anything in this Policy, do not use the Site.

1. Information We Collect

We collect information in three ways:

A. Information You Provide Directly

This may include:

  • Name

  • Email address

  • Phone number (if opting into SMS)

  • Contact form submissions

  • Coaching intake responses

  • Payment information (processed securely through third-party vendors)

  • Testimonials you voluntarily submit

We do not collect sensitive information (e.g., health data) unless you voluntarily share it in coaching conversations or intake questions.

B. Automatic Data Collection

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the Site

  • Cookies and similar tracking technologies

This helps us improve the Site experience.

C. Information From Third Parties

We may receive limited data from:

  • Email service providers

  • Payment processors

  • Scheduling apps (e.g., Calendly, Acuity)

  • Social platforms (if you interact with our content)

2. How We Use Your Information

We use your information to:

  • Provide coaching services

  • Communicate with you (email, SMS, updates)

  • Deliver newsletters

  • Respond to questions or requests

  • Improve the Site

  • Manage purchases and billing

  • Share updates on future offerings

  • Prevent fraudulent activity

  • Maintain the overall safety and functionality of the Site

We do not sell your personal information.

3. How We Share Your Information

We may share limited information with trusted service providers, such as:

  • Email marketing platforms

  • Scheduling platforms

  • Payment processors

  • Website hosting providers

  • Analytics tools

These companies only receive what they need to perform their roles.

We do not sell or trade your information to anyone.

We may disclose your information if required by:

  • Law

  • Court order

  • Government request

  • To protect our legal rights

4. Cookies & Tracking Technologies

This Site uses cookies to:

  • Improve functionality

  • Personalize content

  • Understand how visitors navigate the Site

  • Support analytics

You can disable cookies through your browser settings, but some features may not function properly.

5. Email Marketing

By entering your email, you consent to receive:

  • Newsletters

  • Emotional support content

  • Coaching updates

  • Announcements

  • Promotions

You may unsubscribe at any time via the “unsubscribe” link. We never share or sell your email.

6. SMS/Text Messaging

If you opt into SMS:

  • You will receive automated or manual messages

  • Message and data rates may apply

  • Reply STOP to unsubscribe

We do not sell or share your phone number.

7. Data Security

We use reasonable technical and organizational measures to protect your data. However, no online system is 100% secure. You use this Site at your own risk.

8. Children’s Privacy

This Site is not intended for individuals under 18. We do not knowingly collect information from minors.

9. Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Correct your data

  • Delete your data

  • Restrict certain uses

  • Opt out of email or SMS

  • Request information about how data is used

To exercise these rights, email hairlossbonita@gmail.com.

10. Links to External Sites

We are not responsible for the privacy practices of external websites, including wig brands, affiliate partners, or recommended resources. Use external sites at your own discretion.

11. International Users

This Site is intended for users in the United States. If you access it from elsewhere, you consent to your information being processed in the U.S.

12. Changes to This Privacy Policy

We may update this Policy at any time.
The updated date will appear at the top of the page.

13. Contact

For questions about this Privacy Policy:

Email: hairlossbonita@gmail.com

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